Terms of Service

Last Updated: February 18, 2026

1. Introduction

Welcome to One Paste Chat. By accessing or using our service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our service.

These Terms apply to all users of the service, including website owners who integrate our chat widget and end users who interact through the widget.

2. Description of Service

One Paste Chat provides an embeddable real-time chat widget that enables website owners to add messaging functionality to their websites. Our service includes:

  • Embeddable chat widget component
  • Real-time messaging via WebSocket
  • Message storage and retrieval
  • User and room management
  • API access for integration

3. Account Terms

To use One Paste Chat, you must create an account. You are responsible for:

  • Providing accurate and complete registration information
  • Maintaining the security of your account credentials and API keys
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account. By creating an account, you represent that you meet this requirement.

4. Acceptable Use

You agree not to use the service to:

  • Transmit spam, unsolicited messages, or automated bulk communications
  • Share illegal, harmful, threatening, abusive, or harassing content
  • Distribute malware, viruses, or other harmful code
  • Impersonate any person or entity
  • Violate any applicable laws or regulations
  • Interfere with or disrupt the service or its infrastructure
  • Attempt to gain unauthorized access to our systems
  • Collect user data without proper consent

We reserve the right to suspend or terminate accounts that violate these terms.

5. Data & Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy.

By using the service, you acknowledge that:

  • Messages sent through the service are stored on our servers
  • We may collect usage data to improve the service
  • You are responsible for obtaining necessary consents from your end users for data collection

6. Intellectual Property

The service, including its design, features, and content (excluding user content), is owned by One Paste Chat and protected by intellectual property laws.

You retain ownership of content you submit through the service. By submitting content, you grant us a non-exclusive, worldwide license to use, store, and display that content as necessary to provide the service.

7. Payment Terms

One Paste Chat offers both free and paid subscription tiers. For paid subscriptions:

  • Payments are processed securely through Stripe
  • Subscriptions are billed on a recurring basis (monthly or annually)
  • You may cancel your subscription at any time
  • Refunds are provided in accordance with our refund policy
  • We reserve the right to change pricing with reasonable notice

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. The service may be temporarily unavailable due to:

  • Scheduled maintenance
  • System updates and improvements
  • Technical issues beyond our control

We will make reasonable efforts to notify users of planned downtime in advance.

9. Limitation of Liability

To the maximum extent permitted by law, One Paste Chat shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from your use of the service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

The service is provided "as is" without warranties of any kind, either express or implied.

10. Termination

You may terminate your account at any time by contacting us or using the account settings.

We may suspend or terminate your account if you:

  • Violate these Terms
  • Fail to pay applicable fees
  • Engage in fraudulent or illegal activities

Upon termination, your right to use the service will immediately cease. We may retain certain data as required by law or for legitimate business purposes.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date.

Your continued use of the service after changes become effective constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the service shall be resolved in the courts of Delaware.

13. Contact Us

If you have any questions about these Terms, please contact us at:

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